As the Easter period approaches, individuals and businesses across the UK begin to reassess their shipping and delivery schedules. Public holidays such as Good Friday are known to disrupt routine logistics operations, prompting questions about which services remain active and which are paused.
For those relying on parcel delivery services, particularly through Evri, understanding how these holiday periods affect courier activity is critical.
This blog examines Evri’s delivery policy for Good Friday 2025, including operational hours, alternative options for senders, and how customers can plan ahead to avoid disruption.
What Is Evri’s Easter 2025 Delivery Schedule?
Evri, previously known as Hermes, has grown into one of the UK’s largest courier and logistics providers. With services spanning parcel delivery, click-and-collect, and international shipping, it is a go-to for many households and businesses.
When it comes to holiday periods, Evri follows a consistent policy. The company structures its operations around the UK’s public holiday calendar, meaning services are temporarily paused on designated non-working days, including the Easter weekend.
Evri’s Standard Holiday Operating Policy
Evri’s service policy is designed with clarity in mind. The company ceases operations during all official UK bank holidays, including both national and seasonal observances. These pauses help ensure both customer clarity and employee welfare.
The table below summarises Evri’s delivery status on major UK public holidays in 2025:
| Holiday Name | Date | Evri Delivery Status |
| New Year’s Day | 1 January | No deliveries or collections |
| Good Friday | 18 April | No deliveries or collections |
| Easter Monday | 21 April | No deliveries or collections |
| Early May Bank Holiday | 1 May | No deliveries or collections |
| Spring Bank Holiday | 29 May | No deliveries or collections |
| Summer Bank Holiday | 25 August | No deliveries or collections |
| Christmas Day | 25 December | No deliveries or collections |
| Boxing Day | 26 December | No deliveries or collections |
Does Evri Operate on Good Friday 2025?
In 2025, Good Friday falls on 18 April, and Evri has confirmed that no parcel deliveries, collections, or processing will take place on this date. This policy aligns with the company’s general practice of pausing operations on UK bank holidays.
A Consistent Pattern of Closure
Evri’s approach during Easter typically follows the pattern below:
| Date | Day | Service Availability |
| 17 April | Thursday | Full service available |
| 18 April | Good Friday | No service (network closed) |
| 19 April | Easter Saturday | Limited service in selected areas |
| 20 April | Easter Sunday | No service |
| 21 April | Easter Monday | No service |
| 22 April | Tuesday | Services resume as normal |
During this period, local delivery drivers, national sorting depots, and ParcelShop collections will be inactive. Parcels sent after 17 April will likely remain static until operations resume on 22 April.
What Are Evri’s Good Friday Opening Hours and Customer Support Options?
Although Evri’s main delivery and collection services are suspended on Good Friday, some aspects of the business remain operational in a limited digital capacity.
ParcelShops and Lockers
Evri operates a network of ParcelShops and lockers, many of which are located within supermarkets and convenience stores. These outlets may remain physically open on Good Friday, depending on the hours of the host store.
However, even if parcels are dropped off at these locations, they will not be scanned into the Evri system or moved until Tuesday, 22 April.
| Parcel Handling Option | Open on Good Friday? | Processing Status |
| ParcelShop Drop-off | Depends on store | Parcel held until 22 April |
| InPost Locker | Yes (access only) | Scanned after 22 April |
| Parcel Collection | No | Not available on 18 April |
Customer Support Availability
Evri’s human support agents are unavailable during bank holidays. However, customers can still access self-service features such as:
- The parcel tracking system on the Evri website or app
- The automated help centre
- Chatbot support for general queries
Customers requiring personal assistance will need to wait until the next working day.
How Does Evri Compare with Other Couriers on Good Friday?
Many courier companies in the UK adjust or suspend services during bank holidays. Evri is not alone in pausing operations on Good Friday, and most competitors follow similar procedures.
The following table offers a comparison of major couriers and their expected activity on Good Friday 2025:
| Courier | Good Friday Delivery | Notes |
| Evri | No | ParcelShops open but no processing |
| Royal Mail | No | No deliveries or collections |
| DPD (Premium) | Yes (limited) | Premium services booked in advance only |
| Yodel | No | Closed until Easter Saturday |
| Amazon Logistics | Yes (selected areas) | Varies by location and delivery type |
| DHL Express | No (UK domestic) | International options may be available |
Customers with urgent needs may consider using DPD’s premium timed services or Amazon’s logistics options where available.
How Can Customers Avoid Delays Over Easter?
To minimise the risk of delays during the Easter break, customers should plan their parcel shipments in advance. Evri recommends that senders aim to dispatch parcels no later than 16 April, two days before Good Friday.
Ideal Sending Timeline
| Date | Recommended Activity | Expected Delivery Window |
| 15 April | Book collection or drop-off | High likelihood of 17 April delivery |
| 16 April | Last safe send date | May arrive by 17 April |
| 17 April | At risk of delay | May be held until 22 April |
| 18–21 April | No service | No collections or deliveries |
Additional Planning Advice
Customers and businesses should avoid drop-offs on 17 April, especially if the parcel is time-sensitive. Although some ParcelShops will accept items, processing will only resume after the Easter weekend.
What Should Customers Know About Easter Weekend Logistics?
The Easter weekend is a major disruption period for UK logistics, not just due to bank holidays but also increased delivery volumes before and after the break.
Common Misconceptions
There are several misunderstandings regarding delivery expectations during holidays:
- Misconception: Couriers deliver every day, including holidays.
Reality: Most suspend services on public holidays like Good Friday and Easter Monday. - Misconception: Tracking updates are always live.
Reality: Tracking may pause until couriers are back in service.
What Alternatives Are Available During the Easter Break?
When Evri’s services are unavailable, customers can explore several alternatives depending on urgency and convenience.
Other Courier Options
While most couriers suspend operations on Good Friday, premium services from DPD, UPS, or DHL Express may still be available for bookings made before 17 April.
Customers should verify service availability and cut-off times directly with the provider.
Click & Collect Services
Many high-street retailers offer Click & Collect options, which remain available during the Easter period. Retailers such as Argos, Currys, ASDA, and John Lewis may maintain limited holiday hours that allow order pickups on Good Friday.
Scheduled or Timed Deliveries
Some platforms allow users to schedule deliveries before holidays. For example:
- Booking a next-day delivery on 16 April
- Using premium slots like AM/PM with couriers such as DPD Predict
- Leveraging eCommerce shipping software (e.g. ShipStation) to manage logistics across carriers
Local Pickup and Drop-Off
For highly urgent or local deliveries, customers may also consider arranging pickup from nearby sellers, using peer-to-peer courier services, or employing personal delivery services via platforms like AnyVan or TaskRabbit.
How Can Customers Contact Evri During the Bank Holiday?
Though customer support agents are off during the Easter weekend, Evri maintains access to its digital support infrastructure:
| Support Option | Availability on Good Friday |
| Online tracking tool | Available |
| Automated chatbot | Available |
| Knowledge base / FAQs | Available |
| Live chat with agent | Unavailable |
| Social media responses | Delayed |
Customers with non-urgent issues are encouraged to wait until 22 April, when support staff return to regular service.
Is Evri Delivering on Good Friday 2025? Final Summary
To conclude, Evri will not deliver parcels or collect shipments on Good Friday, 18 April 2025. Services will resume gradually following the Easter break, with the next operational day being Tuesday, 22 April.
This service pause is consistent with standard UK logistics operations across all major couriers. Customers are advised to plan accordingly by dispatching parcels no later than 16 April and using tracking tools to monitor progress.
While ParcelShops and lockers may remain open, no processing or delivery movement will occur until after the holiday period ends.
Being aware of these details allows both senders and recipients to manage their expectations and maintain efficient logistics even during periods of national closure.
Frequently Asked Questions
Is Evri delivering parcels on Easter Sunday 2025?
No. Like Good Friday, Easter Sunday is a non-operational day for Evri. Deliveries and collections will resume after the Easter break.
Can I drop off a parcel at a ParcelShop on Good Friday?
Yes, but it will not be processed or scanned until Tuesday, 22 April. Expect a delay in tracking updates.
Are Evri lockers accessible during bank holidays?
Lockers remain accessible, but parcels deposited will remain unprocessed until service resumes.
Does Evri offer next-day delivery right before Easter?
Yes, but only if booked early. Next-day delivery is recommended no later than 16 April for pre-Easter arrival.
What happens to parcels dispatched on 17 April?
They may be delayed and held at sorting centres until after Easter, with delivery expected from 22 April onwards.
Will Evri customer service be available during Easter?
Only digital services such as chatbots and the tracking system will be available. Human agents return on 22 April.
Can I use alternative couriers for urgent delivery on Good Friday?
Yes. Services like DPD Premium, UPS Express, and Amazon Logistics may operate in select regions.
